Privacy Policy

Effective date: January 17, 2025

Your privacy is our priority. In this Privacy Policy, we clarify how we collect, apply, disclose, and store your data when you use our website (the “Site”).

You consent to your information being gathered and utilized as described in this policy when you visit or use our website. If you do not agree to the terms of this privacy policy, do not use this website.

Information We Collect

We gather various kinds of data to provide our services, maintain contact with you, and improve your experience.

Personal Information

To contact you or confirm who you are, we may ask for personal details, like the following:

• Your name
• Mailing address
• Email address
• Phone number

Non-Personal Information

We may also collect non-personal information when you use our Site. This can include the following data:

• IP address
• Browser type and version
• Technical data about your device (such as operating system and internet service provider)
• Particulars about the pages you visit
• How you interact with those pages
• Duration of your visits
• Diagnostic data
• Device identifiers

This information helps us understand how you engage with our Site.

Cookies and Tracking Data

We use cookies and related technologies to study user activity on our website as a way to improve our services. Cookies are files that store certain data, occasionally including anonymous unique identifiers, on users' devices. The other tracking technologies we use for analysis purposes include tags, beacons, and scripts.

You may set your browser to reject cookies or alert you when they are in use. However, some features of our website may not be available if you do not permit cookies.

These are the examples of the cookies we use:

• Session cookies that are critical for the proper work of our Site
• Preference cookies that allow you to save your settings and preferences
• Advertising cookies that show personalized ads
• Security cookies applied for security purposes

How We Use Your Information

We utilize the collected information in order to:

• Supply and improve our Service
• Notify you of updates
• Offer customer support
• Collect analytical data
• Track Service performance
• Address and prevent technical problems
• Provide information and special offers for other similar services and events you have previously shown interest in unless you have opted out of those communications.

Data Retention Period

We will keep your Personal Data only as long as necessary to accomplish the purposes defined in this Privacy Policy. We may store Personal Data to follow legal duties, settle disputes, or enforce agreements and policies. Besides, we may keep Usage Data for internal analysis, usually for shorter time periods, unless it is used to improve security, enhance the Service's functions, or if legal duties require longer storage. Unless legally mandated, we typically will not retain your data for over 12 months after your most recent interaction with our Service.

Data Transfers

Your personal and non-personal data may be transferred and stored outside of your state, province, or country, where privacy laws may vary. If you aren't the USA resident and share your information with us, please remember that we transfer it to the USA for processing. By accepting this Privacy Policy, you permit this transfer. We use all reasonable security measures when handling and transferring data to comply with privacy requirements. Rest assured that no data will be transferred without using effective security measures to safeguard your information.

Data Deletion

You can ask for the deletion of your personal information from our systems, with some exceptions. We will delete your data after you submit a valid request via our Contact Us page and pass the verification procedure the Company may initiate to confirm your identity. However, we may retain specific information when necessary to comply with laws, resolve disputes, enforce contracts, or other legitimate purposes. After approving your request, we will promptly delete your information and notify you through email or other methods.

Data Disclosure

Disclosure to Law Enforcement

The Company may be obliged to disclose your Personal Data if required by law or if public authorities, such as courts, legally ask us to.

Legal Requirements

The Company may disclose Personal Data if it is necessary to:

• Adhere to a legal obligation
• Secure and protect our rights or property
• Look into possible misconduct concerning our Service
• Establish user and public safety
• Defend against legal liability

Disclosure to Third Parties

To improve our Service, we collaborate with third-party providers, disclosing some non-personal data when needed to enhance the Service.

• Analytical Services. We work with third party analytics providers to study the usage of our Service to improve how it functions. These companies may gather and examine data about the use of the Service that does not identify individual users.
• Advertising Services. Advertisers we cooperate with may gather non-personal data about your actions on our Site and other sites to display advertisements relevant to your preferences.
• Google Analytics. Google Analytics monitors and tracks the usage of our Service. It may disclose this data to other Google services for advertising purposes. You can forbid Google Analytics tracking by installing their opt-out browser add-on. For more information, please refer to the Google Privacy Policy.
• Google AdSense DoubleClick Cookie. Google’s DoubleClick cookie helps showing interest-based ads on our Site. You can disable them any time by visiting Google Ads Settings page.

We do not disclose sensitive personal details to third parties and make sure any shared data is managed safely according to this Privacy Policy.

Processing Personal Data and Your Data Protection Rights under the General Data Protection Regulation (GDPR)

The legal basis for collecting and utilizing the personal information of users living in the European Economic Area (EEA) depends on the type of information we gather and how we use it. Your Personal Data may be processed for the following purposes:

• To fulfill our contracts with you
• Based on your consent
• For our legal interests, unless that impacts your rights
• To handle payments
• To adhere to legal requirements

We will take appropriate measures to enable you to modify, update, remove, or limit the usage of your Personal Data. Please reach out to us if you wish to review personal information we store or demand its removal.

Your rights may depend on the circumstances. Typically, they are as follows:

• Right to Access. You have the right to request information about the Personal Data we have about you. When available, you can view, update, or request the removal of your details directly through your account settings. Otherwise, please contact us for help.
• Right to Rectification. You can demand correction of any erroneous or incomplete information we possess.
• Right to Object. You are entitled to object to how we process your Personal Data.
• Right to Restriction. You may ask us to limit the processing of your information.
• Right to Data Portability. You have the right to get your data in a typically used, structured, and machine-readable format.
• Right to Withdraw Consent. If we process your data based on your consent, you have the right to withdraw that consent at any time.

We may request identity confirmation before processing any of the abovementioned requests. Also, you have right to file a complaint with the Data Protection Authority regarding our information handling practices. Please contact your local European Economic Area data protection authority for further details.

Links to Other Sites

Third-party website links on our Site lead to independent sites that we do not control. By clicking an external link, you will be directed to that third party's website. We recommend you to read the Privacy Policies of external websites you visit since we have no control over or obligation regarding their content, privacy practices, or rules.

Children’s Privacy

This Site is not meant to be used by anyone under 18 years old (“Children”). We do not intentionally gather personal data from children. If you are a parent or a guardian and think your child has shared personal information with us, please let us know. If we find out we have collected children's data without parental permission, we will delete that information from our servers.

United States Privacy Policy

This Regional Privacy Policy for users in certain US states adds to our main Privacy Policy. It clarifies the following points:

• what kinds of information we gather and use
• how we utilize and share your personal details
• what privacy rights you can exercise depending on the state you live in

This policy applies to users living in California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia. It focuses on requirements under respective state privacy laws, also called “State Privacy Laws.”

Users who live in California and Colorado are advised to consult the following:

• California Consumer Privacy Notice
• Colorado Privacy Notice

Please be aware that some rights apply only to residents of the specified states. We may require proof of residency to approve the requests.

Why We Collect Personal Information

We use personal details for different purposes, including:

• Providing and adapting our services
• Dealing with orders and transactions
• Marketing and advertising
• Performing internal business analysis
• Maintaining quality, safety, and integrity of our services
• Offering customer support and administering user accounts

Your Privacy Rights

US state privacy laws provide you with rights concerning your personal data, although some exceptions may apply.

These rights include:

• Right to Know. You have the right to request details on how your personal data was gathered and utilized in the previous 12 months. This includes the types of personal information collected, the sources it came from, why it was gathered, what kinds of third parties it was shared with, and information regarding any disclosures or “sales” of your data for business purposes.
• Right to Access. You have the right to get a copy of your personal data.
• Right to Correct. You may demand correcting inaccuracies in your data.
• Right to Delete. You have the right to request the removal of your personal details.
• Right to Opt-Out of Targeted Advertising. You may refuse processing for interest-based advertising.
• Right to Opt-Out of “Sales” of Personal Information. Residents of some states can opt-out of data “sales.”

Additionally, some states allow the opt-out of automated decision-making that might influence employment, legal, or credit interests. Our Company does not do profiling for those kinds of decisions, except when trying to stop or react to fraud.

Exercising Your Rights

You have right to examine, amend, or remove your information via your account settings or by reaching out to us through our Contact Us page. Please be aware that restricting or deleting data may affect your experience with our Services.

We do not directly sell personal information to third parties. However, we do work with advertising partners who use information about your interests to show relevant ads. This may qualify as "sharing" personal data under State Privacy Laws. You can opt out of individualized advertising through your account privacy settings. California residents can also use the Global Privacy Control signal in a supported browser for better opt-out possibilities.

Our Services are intended for individuals aged 18 and older. We do not knowingly collect or disclose personal information of users under the age of 18.

Identity Verification and Authorized Agents

To process requests for access to your personal information, its correction, or removal, we may need to confirm your identity. The process may include providing your government-issued ID. You can appoint someone to submit these requests for you, but they will also need to be verified.

Accessibility, Appeals, and Non-Discrimination

You may request this information in other formats or get extra help by contacting us. If you disagree with our response to your privacy request, you can appeal it using our Contact Us page. We do not discriminate against users who exercise their privacy rights. We will not deny services or reduce service quality based on the privacy options you choose.

California Consumer Privacy Notice

This California Consumer Privacy Notice adds to our general Privacy Policy and US Privacy Policy. It applies specifically to personal data gathered online from people living in California. It follows the definitions set out in the California Consumer Privacy Act of 2018, as modified by the California Privacy Rights Act of 2020, collectively called the CCPA.

Types of Personal Information We Collect

Within the 12 months before the Last Updated date indicated in this policy, our Company may have collected the following types of information:

• Identifiers that may include your name, email, unique personal identifiers, and, sometimes, government-issued IDs to prevent illegal activities.
• Other records, such as billing address, payment data, and phone number.
• Commercial details, like order instructions, history, and your interaction with our Site.
• Internet or other network activity that may include details like operating system, type of device, browser settings, and cookie-related information.
• Geolocation information, such as approximate location determined through GPS, Wi-Fi, and other services.

How We Collect and Use Your Personal Information

We gather the types of information outlined above from various sources, as explained in the parts of our Privacy Policy titled "Information We Collect" and "How We Use Your Information." These sources include you, your devices, service providers, marketing partners, social networks, government agencies, public sources, and vendors we work with.

We use this data for various business and commercial purposes, as clarified in the sections "Information We Collect," "How We Use Your Information," and "Why We Collect Personal Information" of our Privacy Policy and the United States Privacy Policy.

Sharing or Selling Your Personal Information

Our Company does not sell personal data for financial gain. Nevertheless, we may disclose information to third parties for targeted advertising. Californian law considers such sharing a "sale" and allows you to opt out.

Within the last 12 months, we may have disclosed to advertising services the following types of personal information:

• Internet or network activity
• Commercial data
• Identifiers
• Inferences

You can choose not to have your personal information shared for targeted advertising purposes by clicking on the "Do Not Sell or Share My Personal Information" link in your account's privacy settings. California residents can also use supported browsers to send a Global Privacy Control (GPC) signal indicating their choice to reject the sale or share their information. This GPC request only applies to the specific browser from which it is sent. Check https://globalprivacycontrol.org for more detailed information. We do not intentionally sell or share data about users under 18 years old.

Disclosing Personal Information for Business Purposes

We may share personal data with contractors, service providers, and other third parties for business purposes in the last 12 months.

The types of data shared may include the following:

• Internet or network activity
• Commercial details
• Identifiers
• Geolocation information
• Other records

These disclosures may include:

• Analytics providers
• Social networks
• Service providers
• Online advertising services
• Internet service providers

We may share certain information with government agencies and tax authorities as described in our Privacy Policy. Some data categories may not be relevant to all users.

Exercising Your Rights

Users can find specifics on privacy rights and how to exercise them in the "Exercising Your Rights" part of our United States Privacy Policy.

The individuals living in California can ask for a summary of the types of personal data shared with third parties for the third parties' own marketing purposes. We do not sell or disclose personal information for third party marketing without the individual's direct permission.

You can ask more questions about these practices using the contact form on our website. We may need to check who you are and confirm you live in California before responding. Do not send requests by mail, phone, or fax, as they will not be accepted. Requests must be labeled correctly and include all necessary details.

Colorado Consumer Privacy Notice

This Colorado Consumer Privacy Notice completes our Privacy Policy and United States Privacy Policy. It specifically addresses the information we collect online from users living in Colorado. The terminology used here is consistent with the definitions in the Colorado Privacy Act (CPA).

Collection and Use of Personal Information

We collect different types of personal information and process it for the purposes described in the corresponding sections of our Privacy Policy and United States Privacy Policy, including "Information We Collect," "How We Use Your Information," and "Why We Collect Personal Information."

Sensitive Personal Information and Children’s Data

The Company doesn’t knowingly gather, process, save, or share private personal data such as exact GPS coordinates, race, ethnicity, biometric data like fingerprints or facial recognition, religious or philosophical views, sexual orientation, union affiliation, health information, citizenship status, immigration status, or any other information considered “Sensitive” under the CPA.

Besides, we do not intentionally gather or utilize personal data from children under 18.

Sharing of Personal Information

We may share personal data with third parties to provide our services, follow laws, or for other reasons stated in our Privacy Policy. This data may include the following categories:

• payment details
• transaction history
• customer support conversations
• browser or device details
• service usage statistics
• location data

The third parties we may share personal data with are as follows:

• Data analytics providers
• Online advertising providers
• Social networks
• Professional service providers, including law firms and auditors
• Marketing partners
• Government and tax authorities
• Internet service providers and platforms

Selling Personal Information and Targeted Advertising

Our Company doesn’t sell your personal details for monetary purposes. Still, we may share personal information with third parties, like advertising services, to show you targeted ads. This sharing may be considered as a “sale” under the CPA.

We share these kinds of personal information for cross-context behavioral advertising:

• Commercial data, like your order details
• Identifiers that include your name, email, IP address, device IDs, etc.
• Online and network activity, such as interaction with our services, device type, web traffic, cookie data, operating system, and browser settings.

You can prohibit these disclosures of your personal data.

Profiling

We may utilize automated systems or profiling to identify, stop, and react to unlawful or fraudulent conduct. You cannot opt out of this kind of processing. Aside from detecting fraud, we do not use profiling as defined by privacy laws.

Colorado Consumer Privacy Rights

If you need the detailed information on your privacy rights and the ways to exercise them, please check the “Exercising Your Rights” section of our United States Privacy Policy.

Updates to Our Privacy Policy

We may change our Privacy Policy from time to time. Any alterations will appear on this page. Besides, we will inform you of significant updates by an email and a prominent notice on our Service before they go into effect. The "effective date" at the top of this Privacy Policy will be updated accordingly.

We recommend checking this Privacy Policy frequently to stay informed about any changes. All updates will take effect as soon as they are published here.

Contact Us

If you have more questions about this Privacy Policy, submit them through the Contact Us page.